Robocall numbers have declined in 2020 due to the pandemic currently experienced in the world. Scams and Robocalls have had their lowest numbers since 2017. This may seem difficult to believe for some of us since are always ringing our phones with offers concerning car warranties and healthcare.
The reason is primarily that call centers had to close or socially distance for COVID-19. The reason that affects robocalls is the whole point of a robocall is to call you and get you to press one to talk to a person. So if there’s nobody in the call centers, there’s no point in calling you.YouMail CEO Alex Quilici
YouMail’s Index revealed that robocalls have increased for the past 3 years. More than 47 billion robocalls were placed in 2018. In 2019, the number increased to 58 billion. In 2020, calls have declined to 30 billion across the nation.
April the decline became more pronounced. In 2019, there were approximately 15 robocalls per person on average. As of April 2020, the number was 8.7 calls per individual when the pandemic and lockdowns were at their peak across the nation.
YouMail is a well-known robocall blocking app for devices like Android and iPhones. Every month the company makes a list of phone numbers for robocalling with the numbers of calls placed per month.
The other reason for robocalls taking a dip is enforcement actions. We’ve seen carriers that carry a lot of illegal traffic and even participate sometimes in soliciting traffic, they’ve been shut down.
So when you shut them down where robocalls can’t even make the call which leads to fewer calls at the other end. So that’s contributing too and that’s really good because that’s a long term solution.Quilici